Research on satisfaction and interpersonal relations – a case study of a mine rescue worker
Synopsis
The chapter discusses the issue of satisfaction and interpersonal relations in the mining industry based on the specific working environment in coal mining. A survey method was used in the form of a survey questionnaire prepared by the author to determine the opinions of mine rescue workers. The survey was carried out during training sessions organized by Centralna Stacja Ratownictwa Górniczego SA (Central Mine Rescue Station SA) for mine rescuers in Bytom between 2019 and 2020. The survey questionnaire consisted of 10 closed questions (YES or NO answers). If the respondents chose a negative answer in the sheet, there was an open question – why being a descriptive part. The survey involved miners from four age groups, with the largest population between 31-40 years of age (34%) and 41-50 years of age (32%). Rescuers participating in the survey stated the following: they feel satisfaction from their work (92%), the level of remuneration meets their expectations (74%), working conditions meet their expectations (72%), the level of special equipment used during rescue operations meets their expectations (100%), the level and frequency of training meets their expectations (100%), training conducted for rescuers is an impor-tant element of their acquisition of theoretical and practical knowledge (100%). According to the respondents, the relationship with the superiors was assessed as at least satisfactory (96%); only 2 respondents gave a negative answer, arguing that the reasons were different views, opinions and generation gap
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